Service Advisor at Fish Creek Nissan

Elevate customer satisfaction as a Service Advisor with Fish Creek Nissan. Focus on exceptional service delivery while ensuring an organized and efficient repair process for clients. Fish Creek Nissan, part of the AutoCanada network, seeks an experienced Service Advisor dedicated to creating positive customer experiences. This role requires estimating repair costs, discussing vehicle needs, and connecting customers with auto technicians. You will also maintain accurate automotive records and test-drive vehicles as necessary.

Key Responsibilities
• Estimate time and cost for vehicle repairs
• Welcome customers and assess their service needs
• Answer inquiries via phone and in person
• Develop detailed repair orders based on symptoms
• Maintain records of problems and corrective actions

Requirements:
• Minimum 2 years of dealership experience
• Familiarity with CDK system preferred
• Strong automotive knowledge and customer service skills
• Ability to thrive in a fast-paced, multitasking environment
• Excellent communication and organizational skills Drive customer satisfaction and operational excellence at Fish Creek Nissan.