Protection Applications Engineer
6 days ago
Canada
gevernova
Full-time
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Join a leading Global Customer Support team as a Protection Applications Engineer, specializing in grid automation. This role entails providing Level 3 technical expertise, mentoring, and customer interactions.
As a Protection Applications Engineer, you will be pivotal in supporting both pre-sales and post-sales activities for products from various locations like Markham and Stafford.
Key responsibilities
include designing tuning applications, resolving customer complaints, and collaborating with R&D. Your technical leadership and ability to adapt to evolving technologies are critical to helping the team achieve business goals.
Key Responsibilities
• Deliver L3 technical support on assigned product platforms
• Design protection applications for complex schemes
• Resolve critical customer complaints with actionable solutions
• Provide product training and develop training modules
• Lead customer events and seminars to showcase new technologies
Requirements:
• Engineering degree in Electrical Engineering or related field
• 10+ years of experience in power system protection
• In-depth knowledge of protection relay applications
• Excellent communication and leadership skills
• Ability to travel globally up to 25% Bring your expertise in grid automation and technical leadership to drive excellence in protection applications. #J-18808-Ljbffr
Key responsibilities
include designing tuning applications, resolving customer complaints, and collaborating with R&D. Your technical leadership and ability to adapt to evolving technologies are critical to helping the team achieve business goals.
Key Responsibilities
• Deliver L3 technical support on assigned product platforms
• Design protection applications for complex schemes
• Resolve critical customer complaints with actionable solutions
• Provide product training and develop training modules
• Lead customer events and seminars to showcase new technologies
Requirements:
• Engineering degree in Electrical Engineering or related field
• 10+ years of experience in power system protection
• In-depth knowledge of protection relay applications
• Excellent communication and leadership skills
• Ability to travel globally up to 25% Bring your expertise in grid automation and technical leadership to drive excellence in protection applications. #J-18808-Ljbffr