Housing Assistant Student Residence
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Support student family housing at the University of Toronto in Downtown Toronto through front-line service and residence administration. This full-time, nine-month term uses communication and problem-solving skills daily.
As a Housing Assistant, you will assist the Housing Administrator at Charles Street Student Family Residence. The position supports residents, contractors, and campus departments through customer service, work-order coordination, records maintenance, and routine issue resolution. Microsoft Office proficiency and administrative experience are important.
Key Responsibilities:
- Respond to resident enquiries and redirect matters appropriately
- Troubleshoot routine maintenance requests with facilities staff
- Inform contacts about maintenance work and urgent notices
- Maintain residence databases, tenant files, and rental records
- Coordinate deliveries, elevators, rooms, parking, lockers, and keys
Requirements:
- Advanced College Diploma or equivalent experience
- At least three years’ administrative customer service experience
- Intermediate Microsoft Word, Excel, and Outlook proficiency
- Strong written, verbal, and customer service skills
- Organization, discretion, judgment, and multitasking ability
Apply your communication, customer service, and administrative skills supporting University of Toronto student family residence operations.