Dispatcher with First Student

3 days ago

Canada First Student, Inc. Full-time
Drive safety and service as a Dispatcher at First Student. Oversee bus routes, support drivers, and enhance communication in a rewarding environment. First Student seeks an experienced Dispatcher to manage bus operations and ensure on-time performance. In this role, you will coach drivers and monitors, handle scheduling complaints, and serve as a liaison with major customers. Success in this position will enhance your communication and customer service skills in a supportive team atmosphere.

Key Responsibilities
• Oversee all bus routes and scheduling operations
• Counsel drivers and monitors on best practices
• Manage heavy phone and radio traffic efficiently
• Report driver complaints to Operations Supervisor
• Provide solutions for drop-off and pick-up concerns

Requirements:
• 3-5 years of relevant experience required
• High school diploma or equivalent necessary
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to meet deadlines and time constraints Become an integral part of First Student's mission, prioritizing safety and customer satisfaction.