Stockroom Manager

The salary for this position is $58,000-$60,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

The Stockroom Manager controls all activities of the central and ancillary stockrooms supporting terminal 1 airport lounges in daily inventory and operating needs. Including team engagement and enablement, task delegation, inventory control, quality control, adherence to all compliance areas and optimum customer service. The position involves planning, organizing, and exceptional attention to detail where all aspects of day-to-day stockroom functions. The position requires understanding of food service, hospitality and warehousing. It includes both physical and administrative work. Large scale complex environment.

If you were to come on board as our Stockroom Manager we’d ask you to do the following for us:

• Maintains positiverelationshipwithGeneralManager, culinaryteamand unit managersthrough dailycommunication.
• Ensurestimelydelivery of inventory to airport lounges.
• Maintains food safety and cleanliness.
• Inspectsthe worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications andrequiredQuality Assurance standards.
• Regularlyreviewsassignments with associates tomaintainefficiency.
• Successfully manages vendor relationships, ordering and delivery schedules, returns, complaints, product and schedule changes, and emerging issues.
• Responsible for thesafety in the stockroomsof all personnel andensuresthat equipment is in safe workingcondition.Ensuresall accidents and property damageisreported to General Manager andappropriate CGCSupport Services departments within proper deadlines.
• Complieswithsecurityprotocol.
• Regularlyattendsmeetings withmanagementteam,leadby the General Manager.
• Identifyand resolve problems in the Stockroom.Documents all complaints andfollowsup to ensure there is a resolution.
• Maintain thehigh standardsof customer service at all times
• Responsible for executing and managing all functions of the stockrooms
• Responsible for training,developingand motivating staff
• Maintainsaccurateweekly inventory of alcohol and other food items asrequired
• Ensures adherence to Compassand clientpolicies and procedures
• Ensures adherence to Compass Food Safety and Physical Safety Policies and Procedures
• Ensure thatappropriate qualitystandards and practices are in place
• Foster excellent employee morale and customer service attitude
• Adheres daily to Key Performance Indicators to ensure client expectations are continuously being met
• Acts to provide solutions and resolve problems to ensure service is never compromised
• Assistswith scheduling, payroll, Health & Safety, Logs asrequired(as per Manager Portfolio responsibilities)
• Performs other assigned duties as needed or directed by theGeneralManager.
• Ability to lift 50lbs repeatedly.

Safety Responsibilities:

• Set an example for associates to follow by incorporating safe work practices in all aspects of their activities and abiding by the Clients & Company’s safety policies and procedures.
• Attend all required health & safety training
• Reports and corrects any safety concerns andadvisesemployees of potential/unsafe conditions or hazards
• Complies and enforces the H&S regulations, the OHSA and company policies/procedures in a consistent manner.
• Ensure/provide necessary training for employees on the hazards of their jobs using the Safe Work Practices and Task Hazard Assessments.
• Ensure/provide training for the operation of equipment at their location.
• Investigates incidents/injuries/near misses todetermineroot cause and implement any corrective actions – Reports injuries within 24-hours to the H&S Risk Dept
• Assistsinjured workers to the fullest extentto ensure participation in the early and