Tech & Ops Analyst — On-Demand Transit Support
6 days ago
, Canada
RideCo On-Demand Transit
Full-time
Free with email or Google
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Free with email or Google
RideCo powers on-demand transit in Canada. As a Technical Operations Analyst on our Customer Success & Operations team, you will manage customer requests, troubleshoot technical issues, and ensure service delivery meets KPIs.
You’ll be a pivotal link between clients and our organization. The role requires 3+ years in technical support, proficiency with MS Office or Google Workspace, and experience with Salesforce, Zendesk, JIRA or Confluence.