Service Technician

POSITION BACKGROUND:

TheService Technician is integral to Ketek’s operations and is essential inassuring client retention through the provision of hands-on customer service. TheService Technician's responsibilities include traveling to customers'locations, remotely accessing equipment, and performing routine maintenance.

CORE DUTIES:

Field Service

• Take instruction from Project Manager and/or Service Coordinator to ensure tasks are completed in a safe manner
• Transport Ketek equipment in a safe manner,ensuring all Journey Management requirements are followed
• Comply with all provincial transportationrequirements
• Install, troubleshoot, and demobilize Ketekequipment for the benefit of the client and providing instructions on theproper usage of the item
• Perform routine maintenance on Ketek equipment
• Use, clean, and maintain the different toolsrequired at the worksite
• Perform routine onsite housekeeping duties
• Establish and promote excellent Clientrelationships through clear and accurate communication

Shop Operations

• Receive,understand and execute instructions from Shop Foreman and senior employees
• Cleanequipment and tools
• Disassembleequipment, if needed, to thoroughly clean
• Identifyfaulty/damaged equipment and/or defective materials and inform supervisor ofproblem
• Determine the correct type of tools/equipment to be used for a specific task
• Utilizechecklists, inspections, work procedures and safety guidelines to complete tasks
• Completeassigned tasks in a safe, efficient and timely manner
• Performroutine housekeeping duties in the shop
• Completeall required paperwork on a daily basis, including hazard assessment and DailyJob Control Sheet

QUALIFICATIONS AND SKILLS:

Required

• Minimum3 years oilfield and/or construction experience
• ValidClass 5 Driver's Licence with clean driver's abstract
• HighSchool diploma or GED
• Ableto demonstrate good hand/eye coordination and manual dexterity
• Familiarand comfortable with various saws, grinders and other hand tools
• Ableto operate required equipment in a safe and responsible manner
• Abilityto handle changing schedules and priorities, with high level prioritizationskills
• Strongwork ethic and organizational planning skills with attention to detail
• Abilityto work independently or as part of a team
• Effectiveverbal and listening communication skills

Preferred

• Journeymantrade ticket
• Loader experience
• FallProtection experience
• AWPexperience
• OverheadCrane experience

This position is defined asSafety Sensitive: Drug,Alcohol, Back and Audio tests are required prior to commencing employment.

WORKING CONDITIONS:

Physical Demands

• Regularlyrequired to stand/sit, talk/hear, stoop, climb, lift, balance, kneel and use ofhands/fingers to operate tools, machinery and materials
• Moderateto heavy lifting (up to 50lbs) may be required
• Useof mechanical aids: overhead crane, forklift, pallet jack, and dolly may berequired
• Regularexposure to loud noises and metal particulates - hearing and respiratoryprotection is provided when needed
• Potentialexposure to acetylene gas, fumes, oil, and paint residue
• Exposureto sharp edges, pinch points, trip and slip hazards, and blind spots
• May be required to work in high, precariousplaces that are near moving parts and/or electrical works or in confined spaces

Work Environment

• Field environment (85%) and shop environment(15%)
• Requiredto work weekends and outside of regular office hours
• Requiredto work outside in all different weather conditions including extreme cold andheat