IBM WebSphere Application Operations
5 days ago
Canada
Q1 Technologies, Inc.
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Develop your skills with IBM as an IT L2 Operations Specialist for WebSphere Application Server, focusing on enhancing business services through effective management and technical support. This role involves hands-on collaboration with vendors and external partners.
You will assist in installing and upgrading business applications while managing incidents for timely resolution. Your experience with cloud technologies and monitoring tools will be crucial for investigating issues. Staying current with industry trends will also be part of your responsibilities.
Key Responsibilities
• Support configuration and upgrade of applications
• Manage incidents to ensure swift resolution
• Use ServiceNow for tracking service requests
• Engage with cloud technologies in different environments
• Monitor using tools like DataDog, Splunk, and Dynatrace
Requirements:
• Strong understanding of incident management processes
• Experience with various operating systems (UNIX, Linux, Windows)
• Capability to execute moderately complex tasks under guidance
• Proficiency with ServiceNow for service management
• Knowledge of analytical tools and infrastructure dynamics Contribute your knowledge in IT operations and service enhancement at IBM's WebSphere team.
Key Responsibilities
• Support configuration and upgrade of applications
• Manage incidents to ensure swift resolution
• Use ServiceNow for tracking service requests
• Engage with cloud technologies in different environments
• Monitor using tools like DataDog, Splunk, and Dynatrace
Requirements:
• Strong understanding of incident management processes
• Experience with various operating systems (UNIX, Linux, Windows)
• Capability to execute moderately complex tasks under guidance
• Proficiency with ServiceNow for service management
• Knowledge of analytical tools and infrastructure dynamics Contribute your knowledge in IT operations and service enhancement at IBM's WebSphere team.