HCA Program Manager

HCA Program Manager

Application Deadline: 16 October 2026

Department: Academic

Employment Type: Permanent - Full Time

Location: Oxford International Vancouver Centre

Compensation: CA$85,000 - CA$100,000 / year

Description

The Health Care Assistant, Program Manager provides academic and operational leadership for the HCA program at the Vancouver Campus, supporting consistent program delivery, student progression, instructor coordination, practice education readiness, and compliance with approved BC curriculum requirements.

Main Duties and Responsibilities

• To ensure that the good standing of the College is maintained with integrity and reliability in relation to the teaching standards, materials, and infrastructure relevant to all stakeholders.
• Report directly to the Campus Director and Dean of Programs in all situations.
• Support the planning, scheduling, resource coordination, and daily administration of the program to ensure classes, labs, online/combined delivery, and practice education components operate effectively.
• Facilitate the program orientation.
• Facilitate student and instructor orientation to the learning management system, including curriculum access and delivery methods.
• Facilitate instructor orientation to in-class, in-lab, online/combined delivery methods, and the learning management system.
• Coordinate the day-to-day operations of the HCA program, including compliance of approved deliverables as required by the BC Provincial HCA curriculum.
• Coordinate and support practice education experiences, including readiness requirements, placement preparation, communication with internal teams, and follow-up on student or site-related issues as required.
• Develop, train and review combined delivery methods of instruction and evaluation with faculty.
• Collaborate with program team members to review and revise curriculum when required, ensuring instructional materials remain current, consistent and aligned with approved program outcomes.
• Collaborate and help facilitate industry relationships through program affiliations, practice education partners, community contacts and employer relationships that support student success and program reputation.
• Verify student graduation requirements and support the registry process.
• Take part in the program advisory committee and collect program feedback for program enhancements.
• Support instructors through onboarding and orientation activities.
• Conduct classroom observations and performance reviews.
• Collect student feedback for program enhancement.
• Support and deliver instruction that meets module and program objectives as set out in the curriculum.
• Instruct or teach classes, labs, online/combined delivery sessions, or practice education components as required to support program continuity, student success and operational needs. Evaluate student performance fairly and consistently.
• Contribute to the development of curriculum and instructional materials.
• Support the administrative functions of the campus to enhance the student experience.
• Act in a manner that upholds College standards.
• Participate in College and program activities.
• Confirm student pre-practice requirements are complete prior to attending placement.
• Monitor and review students during practicum and/or clinical placements, as program requires.

PROGRAM OPERATIONS, QUALITY AND COMPLIANCE

• Uphold OIEG and College rules, regulations, policies, procedures and standards at all times. Support campus leadership with the day-to-day operations of the program and contribute to a consistent, high-quality student and instructor experience.
• Maintain current knowledge and skills as they relate to healthcare education, adult learning, instructional methodology, sector expectations and program delivery requirements.
• Assist with scheduling, staffing coordination, room and lab resource planning, class communications, and coordination of program materials and supplies.
• Deliver the HCA program within the approved operational budget, supporting effective use of staffing, instructional resources, lab supplies, classroom space and practice education resources while escalating budget risks or resource constraints as required.
• Ensure student academic files, instructor documentation, attendance records, practice education readiness records and required program documentation are completed and maintained in accordance with institutional and regulatory expectations.
• Support audit, review