Program Coordinator, Physician Quality Improvement

Salary The salary range for this position is CAD $32.43 - $46.62 / hour

Are you passionate about improving healthcare systems, leading impactful projects, and supporting meaningful change? Fraser Health is seeking a collaborative and results-driven Project Coordinator, Physician Quality Improvement (PQI) professional to help advance quality improvement initiatives that directly enhance patient care across one of Canada's largest health authorities.

In this dynamic role, you'll work closely with physicians, healthcare leaders, educators, and stakeholders to support the planning, implementation, and evaluation of quality improvement programs. From coordinating physician training and accreditation activities to supporting project delivery, communications, budgets, and performance tracking, you'll play a key role in building a culture of continuous improvement across Fraser Health.

Why Fraser Health?

• Contribute to healthcare transformation that impacts thousands of patients and families.
• Partner with physicians, clinical leaders, and quality improvement experts across the organization.
• Lead and support projects that drive innovation, efficiency, and better healthcare outcomes.
• Build expertise in quality improvement methodologies and healthcare project management.
• Access competitive compensation, comprehensive benefits, pension, and career development opportunities.
• Join an organization committed to its values of Respect, Caring and Trust.

What You'll Be Doing

As a valued member of the Physician Quality Improvement team, you will:

• Coordinate and support physician quality improvement education and training initiatives.
• Partner with physicians and healthcare leaders to advance quality improvement projects.
• Monitor program outcomes, gather feedback, and identify opportunities for enhancement.
• Support accreditation processes, reporting, communications, and stakeholder engagement.
• Coordinate project activities, participant recruitment, and program logistics.
• Track deliverables, budgets, timelines, and quality improvement metrics.
• Help develop and implement innovative strategies that strengthen healthcare delivery across Fraser Health.

What You'll Bring

• Experience coordinating projects in a complex healthcare or large organizational environment.
• Strong organizational, planning, and project management skills.
• The ability to collaborate effectively with physicians, leaders, and diverse stakeholder groups.
• Excellent communication, facilitation, and relationship-building abilities.
• A passion for continuous improvement and driving meaningful change.
• Strong analytical, problem-solving, and critical-thinking skills.
• The ability to manage multiple priorities while maintaining attention to detail.

Make an Impact Beyond the Project

At Fraser Health, quality improvement is about creating better experiences and outcomes for patients, families, physicians, and communities. Join a team that is helping shape the future of healthcare, one improvement initiative at a time.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families.

The Program Coordinator, Physician Quality Improvement (PQI) provides leadership and is responsible for supporting the PQI Initiative ensuring that the various physician projects are on track, participants are supported and training events are delivered; provides operational support by assessing and evaluating activities delivered during the PQI Initiative; provides feedback to the PQI team regarding the participant's evaluation of the PQI Initiative and recommends quality improvements to various activities.

Responsibilities

1. Participates in the development, implementation, maintenance and evaluation of the PQI program and policies, in collaboration with the Manager, PQI; implements a communication plan which include PQI reports, quality-related targets, education and resources available to physicians to support quality improvement initiatives and quality-related goals; works with the PQI team to facilitate the development of learning objectives for quality improvement training to meet the physician's needs.
2. Coordinates the delivery and presentation of various PQI training modules to participants by ensuring all physician support and related training activities are delivered on time and budget; assists in the development and delivery of the training modules and/or content, as requested.
3. Acts as the point person for the participants throughout the training experience to ensure program deliverables are received and meet program expectations; works with staff to ensure training work