Service Manager at Privateers Harley-Davidson
3 days ago
Canada
Formulafordlincoln
Full-time
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Elevate your motorcycle passion as a Service Manager at Privateers Harley-Davidson in Halifax, Nova Scotia. Lead a dedicated team, ensure exceptional customer service, and maintain high operational standards.
In this role, you will oversee the service department while mentoring staff and fostering a premium service environment. With over three years of experience in motorcycle service management, you’ll be critical in enhancing customer experience, managing workflows, and resolving service issues promptly.
Key Responsibilities
• Ensure exceptional service aligned with Harley-Davidson standards
• Greet customers and clearly communicate service needs
• Lead and mentor service advisors and technicians
• Conduct team meetings and ongoing training sessions
• Manage department profitability and interpret financial reports
Requirements:
• 3+ years in service management for motorcycles or automotive
• Strong technical understanding of motorcycle service
• Proven leadership and team management skills
• Excellent problem-solving and organizational abilities
• Stellar customer service and communication skills Drive exceptional service and team development in the motorcycle industry with Privateers Harley-Davidson.
Key Responsibilities
• Ensure exceptional service aligned with Harley-Davidson standards
• Greet customers and clearly communicate service needs
• Lead and mentor service advisors and technicians
• Conduct team meetings and ongoing training sessions
• Manage department profitability and interpret financial reports
Requirements:
• 3+ years in service management for motorcycles or automotive
• Strong technical understanding of motorcycle service
• Proven leadership and team management skills
• Excellent problem-solving and organizational abilities
• Stellar customer service and communication skills Drive exceptional service and team development in the motorcycle industry with Privateers Harley-Davidson.