Electronic Application Engineer

3 days ago

Canada Quectel Full-time
  • Provide technical support in debugging and resolving hardware issues in cellular and non-cellular wireless communication modules.
  • Conduct customer design reviews for 2G, 3G, LTE, and LTE-A modules.
  • At least able to handle technical support issues for one product category (cellular/WIFI/GNSS/antenna) of the company.
  • Perform Power Supply, Analog and Digital Signal measurement & troubleshooting tasks.
  • Assist with resolving complex case tasks (e.g., interface performance and certification issues) with team support.
  • Document issues and solutions in detailed reports.
  • Collaborate with cross-functional teams to resolve customer issues.
  • At least able to handle customer issues from 1-3 country within the region.
  • handling single tasks independently with basic professional competences
  • Provide on-site technical support to customers.
  • Other tasks as required by the chain of reporting and business needs.

Required qualifications:

  • Minimum high school degree, preferred Bachelor’s degree in computer engineering, Electrical Engineering, Computer Science, or a related field.
  • 1 year of experience in similar roles.
  • Knowledge of hardware concepts (e.g., CPU, MEMORY, PMU), interfaces, and basic problem-solving methods.
  • Understanding of interfaces (e.g., I2C, SPI, UART).
  • Proficient in using test equipment for troubleshooting.
  • Experience using basic test instruments (e.g., Power Supply, Multimeters, Oscilloscope).