Aerotek Customer Support Role

Join Aerotek as a Customer Support Associate and enhance your skills in HR and payroll support. Focus on superior service for clients and contract employees in a dynamic workspace. As a Customer Support Associate at Aerotek, your contributions will be crucial in providing seamless support across HR, payroll, and administrative functions. You will handle timecard collections, process in-depth payroll reports, and interact with both clients and contractors to resolve various issues. Your role aims to ensure that services provided are both accurate and timely.

Key Responsibilities
• Manage customer interactions at reception and via phone
• Conduct internal payroll processing and audits
• Audit and collect timecards from contractors
• Handle unemployment and worker compensation claims
• Resolve payroll discrepancies and invoicing issues

Requirements:
• BA/BS degree in relevant fields is preferred
• 2+ years of experience in customer service
• Proficiency in problem-solving and organization
• Excellent communication skills required
• Ability to meet deadlines in a fast-paced environment Bring your customer service expertise to Aerotek and support our commitment to excellence.