Client Care Learning
1 week ago
Canada
ATB Financial
Full-time
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ATB Financial seeks a Client Care Learning & Development Coach to drive onboarding and continuous learning for new hires in our Everyday Financial Services call center. You will facilitate engaging sessions, coach agents in real time, and partner with leaders to monitor learning outcomes.
This active, in-person role reports to the Manager, Client Care Learning & Development. You will ensure compliance with FINTRAC and retail banking regulations while advancing the team’s goals through proactive