Program Coordinator and Facilitator

The Program Coordinator and Facilitator provides oversight, supervision, direction, and facilitation of in-person and digital/virtual training for Survivors of human trafficking in Canada at designated Illuminate program sites.

KEY Accountabilities:

• Program Coordination and Delivery 65%
• Develop, outsource, implement, and evaluate daily pro-social activities, lesson plans, group sessions, book studies, and more in topics such as mental wellness, addictions, recovery and rehabilitation life and living skills sessions in house and in the community, utilizing best practice evidence based models, including the accompaniment of clients in the community to activities and events, and local travel to events
• Implement existing courses and programming, build community relationships and discounted access to services, coordinate with community partners in service access and delivery
• Supervise all mental health, addictions, fine arts, and life & living skills programming for Illuminate program clients, reporting to the Manager, Propel Development Center, and in collaboration with Manager of Deborahs Gate
• Delegate & coordinate completion of tasks to volunteers as per their job descriptions, and provide accountability on an ongoing basis, including oversight of lived experience employment placements
• Development of administrative frameworks and best practices for program delivery, including new and innovative approaches to digital programming, teaching to learning styles & using creative multi-modal approaches
• Utilise knowledge of issues pertaining to ADL’s, Person-Environment-Occupation Model, occupational therapy, human trafficking & exploitation, rehabilitation, immigration, de-colonizing praxis, fine arts, lived experience inclusion, domestic violence/abuse, mental health, addictions, homelessness, employment, education, racial justice & equity, financial inclusion, and internal policies and procedures to develop program materials and partnerships
• Ongoing maintenance of resources, facility library, and message boards, as well as maintain physical resources including cell phones, vehicles, and program equipment
• Assess client suitability to internal and external programs and agencies as required
• Ensure the use of the Case Management System as it relates to development, activities, and education, including case notes, activity reports, therapeutic approaches & intervention
• Participate in, orientating, training, scheduling, and evaluating volunteers and practicum students for programming
• Ensure that program procedures are maintained, develop learning guides, and facilitator materials where required
• Provide programming and support at external program sites, working collaboratively with staff and clients to meet their programming needs
• Provide accompaniment by vehicle, ferry, plane, or public forms of transit for program participants where required for programming, supply purchasing, attending events
• Complete ongoing facilitation training related to staff training, programming, and therapeutic approaches as required, provide training to other team members withing Illuminate and Belkin Communities of Hope
• Conduct survivor talkback sessions & councils to support program participant input integration into programming activities
• Ascertain and provide participants with referral services within the community and / or social services resources where relevant
• Assist Management team in seeking donations and establishing meaningful connections with community partners, support and participate in stakeholder evaluations and focus groups, attend offsite meetings with stakeholders as required

Other Duties 15%

• Participate in training, meetings, case management development, administrative system orientations as required
• Complete complex reporting, statistical evaluation, and work within program budget, reporting to Manager on outcomes & funder requirements, attend funding related events & share program outcomes.
• Keep track, provide statistical and evaluative information to management on a monthly basis.
• Monitor and ensure office safety practices in compliance with health and safety standards, complete incident report investigations & develop program related policy & follow violence & risk assessment guidelines.
• Ensure client supervision and safety in designated programs and comply with relevant program Policies and Procedures.
• May provide back-up support to and or assume functions in other program areas as needed and perform other duties as assigned

Working Conditions:

• Responsibilities will involve working from a designated workstation, but will also involve movement through the residential areas, and general building.
• Direct program activities may require a moderate level of physical abili