Electrical Field Service Technician

The Role

We’re hiring an experienced Electrical Field Service Technician to diagnose, repair, and maintain GSE and complex electromechanical systems, both in our Milton facility and on-site at customer locations. You’ll work on 60 and 400 Hz engine-driven and solid-state generators (2–144 kW output or equivalent), troubleshoot AC/DC systems and circuitry, and see jobs through from inspection and quoting to final test and sign-off. This is hands‑on, varied work for a technician who takes ownership and holds a high standard.

What You’ll Do

• Inspect equipment to determine repair requirements (time and materials) and prepare work‑order quotes for review, including scope, labour, and materials
• Troubleshoot, maintain, repair, and test AC/DC generators – both 60 and 400 Hz, engine‑driven and solid‑state
• Troubleshoot AC/DC components including transformers, silicon‑controlled rectifiers (SCRs), and insulated‑gate bipolar transistors (IGBTs)
• Remove, install, assemble, and disassemble generators, engines, and component parts using hand and power tools
• Troubleshoot and trace wiring harnesses; perform electrical production assembly
• Test electromechanical assemblies using oscilloscopes, electronic voltmeters, hi‑pot testers, and bridges
• Repair or replace defective or worn parts; test and adjust repaired equipment for proper function
• Read electrical and technical drawings (single‑line, schematics, diagrams)
• Communicate inspection, evaluation, and test results clearly and professionally
• Maintain a safe, clean work environment in line with Patlon’s quality standards and procedures

What You Bring

• 3-5+ years of hands‑on electrical repair and diagnostics experience
• Proven troubleshooting and repair capability across AC/DC electrical and mechanical systems, ideally including 60/400 Hz generators (2–144 kW) and a working knowledge of diesel engines
• Ability to read single‑line drawings, schematics, and diagrams
• College diploma; completion of a relevant trade program or equivalent related experience preferred
• Proficiency with Microsoft Word and Excel, and comfort navigating company systems and portals
• Fluent English (written and spoken); French is an asset
• Valid Ontario Class G driver’s licence
• Canadian citizen with a valid passport (required for defence‑sector work and travel)
• Able to travel out of town on short notice
• Own basic tools
• Strong work ethic, attention to detail, and the initiative to work both independently and as part of a team
• Successful completion of a criminal background check and security screening as a condition of employment

Work Conditions

• Reports to the Field Service Manager
• In‑house hours: 8:00 a.m.–5:00 p.m. Monday to Thursday, and 8:00 a.m.–1:00 p.m. Friday. Field hours vary with travel and job location and may fall outside standard in‑house hours.
• Physically able to perform diagnosis and repairs both in‑house and in the field
• Able to work effectively as part of a team in demanding environments
• Completes daily timesheets and maintains required annual training (WHMIS, occupational health & safety, workplace harassment)

What We Offer

• Dental, vision, life insurance, and extended health benefits
• Registered Pension Plan (RPP) with employer matching (after one year of employment)
• Pay‑for‑performance profit sharing, tied to company and individual performance
• Continuing education support (after one year of continued, reliable performance; subject to program approval)
• Tool purchase program
• Company uniform provided upon successful completion of the probationary period