Reservations Manager at Bar Oso

Lead the reservations team at Aquilini Restaurants Limited Partnership's Bar Oso in Whistler. This role ensures exceptional guest experiences while managing front desk operations and overseeing reservations. As a Reservations Manager, you will guide the front desk team in providing unparalleled hospitality. Your responsibilities include managing guest communications, reservations, and optimizing seating arrangements. Collaborate with the Restaurant Director and Executive Chef to enhance the overall guest experience and streamline operational efficiency.

Key Responsibilities
• Oversee daily front desk and reservations operations
• Coach and develop front desk team members
• Manage guest flow, seating, and waitlists
• Build strong relationships with regular guests
• Lead responses to guest concerns and service issues

Requirements:
• Minimum 3 years in hospitality management
• Strong knowledge of OpenTable Guest Centre
• Excellent verbal and written communication skills
• Proven ability to lead and motivate teams
• Proficiency in Microsoft Office and Google Workspace Elevate guest experiences at Bar Oso by utilizing your leadership and organizational talents. #J-18808-Ljbffr