Technical Specialist, Program Management

We have an exciting opportunity in the National Service Region (NSR)

The Technical Specialist, Program Management, oversees multi-disciplinary work to develop, maintain and deliver centralized coordination functions in support of capital construction, operations and maintenance and/or environmental programs. The incumbent acts as a technical specialist for Client-Partners, providing support in the areas of joint program management, information management, and communications management. The incumbent works with multiple service lines to support program delivery and provides advice to Client-Partners on program delivery.

KEY AND PERIODIC ACTIVITIES

The duties and responsibilities listed below are representative but not all-inclusive:

Primary

• Support the development and management of new programs and existing programs in conjunction with Client-Partner
• Provide program life cycle management and ensure programs are aligned with Client-Partner strategy and stakeholder requirements
• Analyze and manage detailed program information and data, including the design, maintenance and quality assurance of centralized trackers, registers and reporting tools used across service lines
• Support communications with Client-Partners, and DCC management and employees on program status and issues
• Coordinate and facilitate cross-service-line working sessions to define, validate and implement common program processes and reporting requirements
• Maintain and report on program metric and operating results Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
• Ensure quality standards are met, in line with corporate and Client-Partner expectations
• Manage risk

Other

• Prepare monthly status reports
• Develop new capabilities for DCC
• Support the development of new DCC approaches, policies, and processes for consideration by DCC management, including the associated procedures, user documentation, and training material
• Other duties as assigned

SKILLS

General and Specific Knowledge

• Best practices, methods, trends and legislation in real property, environmental services and construction services
• Program management industry standards
• Risk management principles
• Client-Partner program management policies and procedures Formal

Education and/or Certification(s) and Experience

• Minimum: college diploma in engineering, architecture or related field with five years' relevant experience, or the equivalent

Abilities

• Use applicable computer software and operating systems, including collaboration, workflow, and data visualization platforms, to develop and maintain program tracking and reporting tools
• Apply program and risk management techniques

DEVELOPMENT AND LEADERSHIP

• Demonstrate strong communication and interpersonal skills
• Provide functional direction and advice to employees and Client-Partners

WORKING CONDITIONS

• Typical office environment with routine travel
• Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment
  

Check out your benefits

Working with us offers excellent opportunities for growth and advancement- and entitles you to one of the job market's best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness

• 100% employer-paid annual sick leave, and health and dental premiums
• $400 wellness allowance to help cover expenses such as a gym membership
• $2,500 for mental health services on top of regular $2,500 paramedical coverage
• Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

• Life, accidental-death, and short-term disability insurance
• Enhanced inConfidence employee and family assistance program
• Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
• Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

• Public-service pension
• Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage