Senior Sales Support Associate at White Cap
4 days ago
Canada
CSS White Cap Supply Canada Inc
Full-time
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Elevate your career as a Senior Sales Support Associate with White Cap, where relationship management and customer support are pivotal. Engage closely with National Account Managers and enhance client satisfaction in this key role.
At White Cap, you will be responsible for maintaining client connections and supporting the sales team in delivering exceptional service. With 5-7 years of experience preferred, this role involves managing pricing, resolving supply chain issues, and facilitating sales processes. Your expertise will contribute to driving service improvements and overall customer support.
Key Responsibilities
• Provide support to National Account Managers and customers
• Resolve supply chain and pricing issues promptly
• Manage customer requests including order entry and follow-ups
• Track open sales orders and facilitate project management
• Update KPIs for National Account Managers
Requirements:
• 5-7 years of experience in sales support
• Technical certification or associate degree preferred
• Strong problem-solving abilities
• Effective communication and relationship-building skills
• Ability to work independently under limited supervision Drive your sales support career forward with White Cap, where every relationship matters.
Key Responsibilities
• Provide support to National Account Managers and customers
• Resolve supply chain and pricing issues promptly
• Manage customer requests including order entry and follow-ups
• Track open sales orders and facilitate project management
• Update KPIs for National Account Managers
Requirements:
• 5-7 years of experience in sales support
• Technical certification or associate degree preferred
• Strong problem-solving abilities
• Effective communication and relationship-building skills
• Ability to work independently under limited supervision Drive your sales support career forward with White Cap, where every relationship matters.