Key Account Customer Support Specialist
3 days ago
Canada
Valley Refrigeration and Air Conditioning Ltd.
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Join our team as a Key Account Customer Support Specialist in Jacksonville, New Brunswick. This Full Time role focuses on dispatching calls and ensuring customer engagement at the office.
Your responsibilities will include answering and directing customer calls, dispatching inquiries accurately and coding invoices with precision. You will provide administrative support to various teams, maintaining database integrity and organizing critical customer transaction documents. Your efforts will support daily operations and customer relationship management.
Key Responsibilities
• Manage phone calls and direct inquiries
• Ensure dispatching of customer calls
• Provide administrative assistance to teams
• Code and check invoices for accuracy
• Keep databases updated with correct information
Requirements:
• 1-2 years’ experience in customer service roles
• Proficiency in Microsoft Office Suite is essential
• Requires a valid driver’s license
• Post-secondary education is a plus Bring your customer-centric approach and administrative expertise to improve our support for key accounts in Jacksonville.
Key Responsibilities
• Manage phone calls and direct inquiries
• Ensure dispatching of customer calls
• Provide administrative assistance to teams
• Code and check invoices for accuracy
• Keep databases updated with correct information
Requirements:
• 1-2 years’ experience in customer service roles
• Proficiency in Microsoft Office Suite is essential
• Requires a valid driver’s license
• Post-secondary education is a plus Bring your customer-centric approach and administrative expertise to improve our support for key accounts in Jacksonville.