Indigo Customer Experience Representative
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Shape memorable customer experiences at Indigo through product storytelling, floor engagement, and a warm, welcoming retail environment. Flexible availability is required.
As a Customer Experience Representative, you will support store operations while connecting customers with books, ideas, and lifestyle products. You will use merchandising standards, seek product information, and curate collections for individual customers. Specialty retail experience is preferred, but not required.
Key Responsibilities:
- Support daily store operations before opening or after closing
- Replenish stock, process returns, and receive merchandise
- Engage customers and tell stories through products
- Create visually appealing displays using merchandising standards
- Respond to customer feedback and share improvement ideas
Requirements:
- Adaptability and willingness to learn all store areas
- Commitment to exceptional employee and customer experiences
- Ability to remain mobile on the sales floor
- Ability to lift items up to 40 pounds safely
- Flexible evenings, weekends, holidays, overnights, and mornings
Bring customer connection, product knowledge, and retail flexibility to Indigo while helping make every store visit joyful.