Senior Technical Inside Sales Rep
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- Workplace: Hybrid-3 days Montreal office+ 2 days at home
- Products/Services: Pipes, fittings and valves
- Commissions/Bonus: 20%-25% bonus annually based on company results
Profile
Our client sells pipes, fittings and valves to a variety of industries and is looking for a senior technical inside sales rep. Your role will be a combination of customer service, order entry, sourcing of products and sales.
Workplace
Hybrid-3 days Montreal office+ 2 days at home
Products/Services
Pipes, fittings and valves
Salary
Base $80,000-$110,000
Commissions/Bonus
20%-25% bonus annually based on company results
Car allowance
N/A
Expense’s reimbursement
N/A
Other Benefits
- Extended health care which includes vision care and 90% coverage of prescription drugs
- Dental care
- Life insurance
- Long term disability
- Short term disability
- Retirement savings plan with match
Functions
- Process customer orders, quotations, returns and inquiries accurately and efficiently.
- Drive new and repeat business by providing timely, accurate product information and technical support.
- Identify opportunities to increase sales through cross-selling and upselling, while enhancing customer satisfaction and profitability.
- Prepare pricing, credit arrangements and sales terms in accordance with company policies and customer account requirements.
- Monitor scheduled shipments to ensure on-time delivery and coordinate follow-ups or expedited shipments when necessary.
- Follow up with customers after sales to ensure satisfaction, address concerns and resolve any issues.
- Maintain accurate customer records and respond to requests for product information, catalogues and samples.
- Liaise with suppliers to obtain accurate shipment updates and expected delivery dates.
Requirements
- Development vs Maintenance: 10% vs 90%
- Road vs Office: 0% vs 100%
- Languages: French and English (written and spoken)
- Education: College degree or equivalent experience
- Training: On the job training provided but industry experience required
- Overnight Travel: No overnight travel required
- Years of experience: At least 5 years relevant experience
- Other requirements: Understands specifications
- Transferable contacts: N/A
- Transferable Knowledge:Knowledge of pipes fittings and valves is important
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