Associate Architect

Job Description
Title:Associate Architect,VoiceAITeam:PatientExperience -EngineeringLocation:CanadaRemote(ET/CT). Occasional domestic and/or U.
S. travel for in-person events and meetings.
Why This Role ExistsAt Phreesia,we’retransforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providersoperatemore efficiently. As anAssociate Architect on ourVoiceAIteam,you’llplay a critical role in shaping the technical foundation of our AI-powered products.
In this role,you’llserve as a hands-on technical leader, designing, building, scaling, andmaintainingdistributed software systems that powerVoiceAIexperiences and AI-enabled workflows.
You’llpartner closely with Product Management, fellow architects, designers, and engineers to deliver innovative solutions that improve patient activation and healthcare outcomes. Ifyou’repassionate about modern software architecture, AI technologies, and building products that make a meaningful impact,we’dlove to meet you.
WhatYou’llSpend Your Time DoingDesign and build scalable software.
Design, implement, andmaintaindistributed software systems with a focus on AI-enabled product capabilities, Voice AI agents, and LLM-powered workflows.
Drive technical architecture.
Define system architecture, business domain boundaries, scalability strategies, infrastructure requirements, monitoring, and technical documentation.
Partner across teams. Collaborate with Product Management, Design, architects, and engineering teams to define requirements, evaluate solutions, and deliver high-quality products.
Lead engineering execution.
Guidesprintplanning, support software deployment, contribute code, perform pull request reviews,maintainsecurity and quality standards, and support products throughout their lifecycle.
Provide technical leadership. Mentor engineers, support hiring, lead Beta cycles, troubleshoot production issues, manage escalations, and help drive Agile development practices.
Continuously improve solutions. Evaluate frameworks, technologies, and build-versus-buy decisions whileleveragingAI-assisted development tools to accelerate delivery.
What Makes You a Great FitYoudon’tneed to check every box — but this role will feel energizing if you:Have hands-on experience designing, building, or integrating AI-powered applications, including Voice AI agents and LLM-based workflows in production environments.
Enjoy designing and operating cloud-native applicationspreferablyon AWS,leveragingInfrastructure as Code (IaC) and CI/CD practices to deliver reliable, scalable solutions.
Haveplayed a lead role in designing, evolving, and modernizing .
NET applications, including API design and distributed system architecture.
Haveexperience building distributed applications using C#, .
NET, Java, or other object-oriented technologies, with APIs, microservices, and asynchronous messaging architectures.
Bring deepexpertisein software architecture, object-oriented principles, and modern design patterns, witha track recordof designing scalable, resilient systems.
Haveexperience working with SQL and NoSQL databases, distributed caching technologies such as Redis, messaging frameworks likeNServiceBusor RabbitMQ, and modern front-end technologies such as Angular or React.
Area strong technical leader who communicates effectively, collaborates across cross-functional teams, mentors engineers, and is product-minded, pragmatic, and comfortable thriving in a fast-paced, Agile environment.
Bring experience with healthcare technology, including EMR or practice management integrations, or generative AI technologies for screen analysis (preferred).
We Do Have A Few RequirementsToCheckBachelor’sdegreerequired.10+ years of experience building distributed applications in an object-oriented language such as C# or Java.2+ years of hands-on experience designing, building, or integrating Voice AI agents and LLM-powered workflows in production environments.
WhereYou’llWorkThis is a remote role in Canada, preferably if you are inanEastern/Centraltimezoneregion. Occasional travel isrequiredfor in-person meetings and company events.
Why PhreesiaPhreesia is on a mission to make healthcare more human, connected, and efficient. Our SaaS platform powers digital check-in and engagement for healthcare organizations nationwide—helping patients feelinformedand providers work smarter.
We’reproud to be:A five-time Modern Healthcare Best Places to Work winnerRecognized on the Bloomberg Gender Equality IndexDeeply committed to inclusion, growth, and employee experienceCompensation & RewardsTotal Cash Compensation for Canada-based employeesrangefrom $140,000-$170,000, inclusive of base salary and variable incentive, and is dependent on qualifications.
A comprehensive Total Rewards package designed to support your whole life — not just your work.
Disclosure: This posting is to fill an existing vacancy.
Who We Are:At Phreesia, we’re looking for smart and passionate people to help drive our mission of