Team Leader

Team Leader (Restock) - Permanent, Full-Time on Afternoons

Full Time Thorold, ON, CA

3 days ago Requisition ID: 1073

We Want You to join Our Team

For 40 years, Book Depot Inc. has worked with leading publishers to keep books moving at prices that make them more accessible, getting more books into more hands. Every day, our team plays a hands-on role sorting, stocking, picking and shipping product to our customers around the world to help connect them with the tools they need to grow, dream, and thrive.

As a Canada’s Best Managed Company with an award-winning Most Admired Corporate Culture, our team members work together in a fast-paced, innovative environment to push the limits of what’s possible and give remainder and overstock titles a second chance to be discovered and loved.

Guided by our core values, everything we do is rooted in one purpose – to get more books into more hands and more hearts:

• WE NOT ME - Success means putting others first. We win when we lift each other up.
• KICK SOME MOON DUST - We’re not afraid to go where no one has gone before. Innovation takes courage.
• RIDE TOGETHER. WIN TOGETHER. - We believe in team over ego. Together, we move further and faster.
• WE EAT THE STINKY CHEESE - Curiosity fuels progress. We never stop learning or trying something new.
• WAKE UP. BE AWESOME. REPEAT. - A great attitude makes a great day. We bring our best, every day.
• NO DONKEYS - Life’s too short to work with people who make things harder than they need to be.

We have two exciting opportunities available for permanent, full time (40 hours per week) Team Leaders on our afternoon shift in our Restock department at our Thorold Distribution Centre. The successful candidates will be responsible for supporting the department group leader and team members while also carrying out book handling tasks efficiently with a high degree of accuracy.

Main responsibilities

• Working afternoon shifts (5 shifts per week) as assigned, arriving on time and ready to work
  • Position 1: Requires a regular weekly Saturday shift as one of the five shifts
  • Position 2: Monday to Friday schedule

Both positions require a regular 3:30 p.m. start time for preparation before the 3:45 p.m. shift start. Shifts run until 12:15 a.m., with additional time required as needed at the beginning and/or end of the shift to complete Team Leader responsibilities based on business needs

• Working closely with the Group Leader to understand the team’s performance metrics, and mentoring and supporting individual team members to achieve their best results
• Coaching, mentoring, and training team members with process improvements, practices and playing a lead role in onboarding new team members
• Identifying and resolving issues impacting the team’s engagement and performance, with the support of the Group Leader as required
• Ensuring team members are aware and compliant with company policies and practices
• Promoting a clean, organized, safe and supportive team environment
• Upholding safe work practices in accordance with Book Depot Inc.’s Health and Safety Program
• Identifying and participating in process improvements, including Lean, and other projects as required
• Regular lifting of totes and boxes that weigh approximately 45 lbs.
• Working effectively and conscientiously with your team members and completing book-handling tasks in various departments as required (i.e., sorting, restock, shipping)
• Carrying out book-handling tasks that require all-day standing and repetitive movements including: bending, squatting, and lifting
• Maintaining Book Depot Inc.’s standards, productivity, and accuracy levels
• Using our warehouse management computer software to ensure the accuracy of our inventory and/or customer orders
• Other related responsibilities as required

People & Culture

• Model Book Depot Inc.’s values in everything you do - and hold others accountable for upholding them, too
• Foster our purpose-driven culture - to get more books into more hands - by cultivating a values-aligned, family-friendly, high-performing, and innovative environment, and by recognizing team members who consistently bring this culture to life
• Ensure everyone is pulling together in the same direction and that you are prioritizing departmental and individual goals
• Champion, influence, embrace and motivate change, with a strategic mindset for continuous improvement and scalability
• Actively support your team’s learning and professional growth by encouraging their participation in Book Depot University (BDU) - and by leading by example as a participant yourself
• Pro