TD Banking Customer Experience Associate
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Serve TD customers in Montréal with accurate financial transactions and personalized banking guidance. This 15-hour role supports positive branch experiences.
As a Customer Experience Associate at TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend suitable banking solutions, and resolve concerns using standard procedures. The role requires discretion with confidential matters and timely completion of business processes.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions while achieving assigned objectives
- Connect personally with customers about banking processes
Requirements:
- High School diploma or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong organizational, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous verbal and written communication skills
Bring customer service, transaction accuracy, and banking solution expertise to TD Canada Trust in Montréal, Quebec.
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