Customer Engagement Representative at Fresh Prep

18 hours ago
Montreal, QC, Canada Fresh-Prep-8f1485fa Full-time $45,000 - $50,000/year
Become a Customer Engagement Representative at Fresh Prep, where your skills enhance customer satisfaction. Utilize your communication talents to support a diverse customer base. This hybrid position encourages you to connect with customers, offering solutions and education across multiple platforms. Located primarily at home or in Ville-Saint-Laurent, engage actively with fellow team members to ensure excellence in service delivery. Your attention to detail and collaborative spirit will shine in this customer-centric role.

Key Responsibilities
• Offer technical and product support to clients
• Collect and respond to customer feedback promptly
• Create community engagement among Fresh Prep users
• Work closely with other departments to resolve issues
• Maintain precise documentation of customer interactions

Requirements:
• 1-2 years customer service experience preferred
• Fluent in both French and English
• Excellent written and verbal communication skills
• Data entry skills of at least 50 words per minute
• Enthusiastic and adaptable to a changing environment Bring your passion for customer service to Fresh Prep for a rewarding career.

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