Remote Service Intake Specialist

23 hours ago

Montreal, QC, Canada Hrstalentsolutions Full-time $62,000 - $66,000 Contract

Hrstalentsolutions is seeking a Service Request Intake Assistant for remote, full-time work. The role centers on reading customer messages, capturing accurate details, and routing requests to the appropriate teams.

The intake process emphasizes recording customer concerns without promising resolutions, while maintaining privacy and accuracy across systems. If details are missing, you will ask focused questions to complete records.