Patient Care Coordinator Victoriaville
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Coordinate patient care at Resolve Sleep Health in Victoriaville, QC, using French, customer service, and digital tools in a temporary full-time contract.
As a Patient Care Coordinator, you will welcome patients and support a positive care journey. You will coordinate appointments, manage referrals, and provide administrative support. The position also includes patient education, billing, insurance claims, and therapy product support.
Key Responsibilities:
- Welcome patients with friendly, high-quality service
- Coordinate appointments and manage patient referrals
- Educate patients about sleep therapy assessments and equipment
- Handle insurance claims, payments, and billing
- Support therapy product sales and resupply
Requirements:
- Previous healthcare, administration, or customer service experience
- Exceptional customer service skills and passion for people
- French proficiency required for patient interactions
- Accuracy using EMR systems, documentation, and virtual care
- Detail-oriented approach and ability to learn quickly
Bring French communication, administrative accuracy, and compassionate service to patient care at Resolve Sleep Health in Victoriaville.
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