Fractional Client Partner

Prism Cloud Consulting Inc. is a boutique AI and cloud consultancy that turns AI pilots into measurable business results. Founded in 2019, we have teams across Canada, and India, and we partner with Anthropic, AWS, Google Cloud, Azure, Salesforce and Oracle Cloud.

Our work spans three service lines:

PIE (Prism Inference Engine): our bespoke AI service agent for enterprises, with built-in governance and a live KPI dashboard.

Kresa: a self-serve AI agent portal for small and mid-sized businesses.

Core AI and cloud services: applied AI and agentic engineering, cloud modernization, data platforms, application development, DevOps and embedded teams.

We serve financial services, healthcare, retail, supply chain, energy and utilities, and telecommunications. Prism is ISO 27001 certified and a certified partner with Anthropic.

The role

Prism Cloud Consulting Inc. is a boutique AI and cloud consultancy that turns AI pilots into measurable business results. Founded in 2019, we have teams across Canada, and India, and we partner with Anthropic, AWS, Google Cloud, Azure, Salesforce and Oracle Cloud.

Our work spans three service lines:

PIE (Prism Inference Engine): our bespoke AI service agent for enterprises, with built-in governance and a live KPI dashboard.

Kresa: a self-serve AI agent portal for small and mid-sized businesses.

Core AI and cloud services: applied AI and agentic engineering, cloud modernization, data platforms, application development, DevOps and embedded teams.

We serve financial services, healthcare, retail, supply chain, energy and utilities, and telecommunications. Prism is ISO 27001 certified and a certified partner with Anthropic.

We're looking for a fractional Client Partner to own the commercial side of our client relationships, from first proposal to signed SOW to renewal. You'll be the trusted point of contact for a portfolio of clients, translating their goals into well-scoped, well-priced engagements that our delivery teams can execute with confidence.

This is a part-time,role that reports to the Chief Growth Officer. You'll work closely with our clients, delivery and tech leads, finance and leadership, and with partners such as large systems integrators and AI vendors.

• Location: Remote, Greater Toronto Area
• Commitment: Fractional, 20 hours per week (4 hours a day, Monday to Friday)

What you'll do

Client relationships and account growth

Act as the trusted client advisor for an assigned portfolio of clients, owning relationship health, renewals and expansion.

Join operational syncs with tech leads and delivery managers to keep scope, staffing and client expectations aligned.

Identify new opportunities within existing accounts and build business cases with financial comparisons and scenario recommendations.

Proposal support

Write client-facing proposals covering the problem, approach, scope, team, timeline, pricing and commercial terms.

Track every proposal through its stages: sent, with client, with partner for pricing approval, approved and SOW.

Pricing and estimation

Build estimates by role, hours and rate, and produce variants for different durations, team mixes and value-add options.

Review margin on every estimate and flag low or negative margins before pricing reaches a client.

Structure usage-based and committed-term pricing, including allowances, overages and payment structure.

SOWs, change requests and contracts

Draft Statements of Work from approved proposals: scope, deliverables, assumptions, out-of-scope items, team, sprint timeline, fees, billing milestones and acceptance criteria.

Write change orders and amendments that clearly bridge to the original SOW

Complete MSA fields and commercial terms, keeping wording consistent across related SOWs.

Manage the approval flow and version control so the latest approved or signed copy is always clear.

Commercial operations

Keep the opportunity pipeline and CRM records accurate, and report on pipeline and revenue for leadership.

Confirm billing matches SOW and change order terms, and follow up with clients on overdue invoices.

What you bring

Must have

• 5+ years in account management or delivery roles at a technology consultancy, SI or professional services firm.
• Proven track record of growing accounts and closing services deals, ideally in AI, cloud or digital transformation.
• Hands‑on experience writing proposals, SOWs and change orders, and negotiating commercial terms.
• Strong commercial judgment: you can build a role‑based estimate, read a margin and know when to push back.
• Confidence with senior client stakeholders and the ability to tra