Vice-président(e) du marketing

About us

Located just 15 minutes south of downtown Montreal, within the Mohawk territory of Kahnawake, Playground is an internationally renowned gaming and entertainment destination currently undergoing a major expansion. With new gaming floors, a luxury hotel, and elevated dining experiences, we are continuing to redefine entertainment in the region.

Schedule

Full-Time: 5:00AM to 1:00PM, 1:00PM to 9:00PM, 9:00PM to 5:00AM. Must be available weekends.

Position Overview

Step into a career where no two days are the same. At Playground, security is more than a role, it is about creating an exceptional guest experience in one of the world’s premier gaming destinations.

As a Security Officer, you will be at the heart of the action, helping create a safe, welcoming, and high-energy environment for guests and team members.

Whether monitoring the property, responding to incidents, enforcing policies, or assisting guests, you will play a vital role in protecting the atmosphere and professionalism that define the Playground experience.

We are looking for confident, reliable, and customer-focused professionals who stay calm under pressure, communicate with professionalism, and take pride in delivering both outstanding service and security in a fast-paced entertainment environment.

At Playground, your talents won’t just be used, they’ll be celebrated.

What we have to offer

• Competitive starting salary ($21.00/hour)
• Career growth: Diverse specialized roles from floor surveillance to high-security assignments, plus paid training programs that support skill development and increase earning potential.
• Free parking
• 24/7 access to our fully equipped on-site gym
• Discounts on food
• Playground Vibes: From company-wide events to Playground Cares volunteer opportunities, you’ll be part of a tight-knit community.

Responsibilities

• The Face of Safety: Greet and assist guests with professional flair while managing access control, including ID verification and bag inspections.
• Dynamic Patrols: Maintain a high-profile presence across interior and exterior areas through regular patrols to ensure a safe and secure environment.
• Conflict Resolution: Apply effective de-escalation techniques when needed to maintain the "vibe" of the floor.
• Identify, address, and report suspicious activity, disturbances, or policy violations.
• Respond prompt to incidents, including removals when required, while maintaining professionalism and composure at all times.
• Collaborative Security: Work closely with team members via radio and coordinate with local Peacekeepers when necessary.
• Emergency Response: Act as a first responder for First Aid or CPR situations.
• Regulatory Compliance: Ensure all guests meet legal standards and adhere to company policies to keep our environment safe and fair.

Requirements

• Minimum of 2 years of previous security experience
• Excellent communication skills in English; French is a strong asset
• Must be 25 years of age or older
• Valid First Aid and CPR certification (strong asset)
• Strong interpersonal, conflict resolution, and problem-solving skills
• Ability to remain calm and professional in high-pressure situations
• Physical ability to stand for extended periods and perform physical interventions when required
• Flexibility required for shifts including early mornings, evenings, weekends, and holidays as operationally required
• Martial arts or defensive tactics experience is considered a strong asset