Collections Specialist
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- Contact customers about outstanding balances, using strong phone etiquette, customer service, and negotiation to discuss payment options and resolve questions.
- Maintain accurate data entry in accounting software, update account records, and support accounts receivable and accounts payable processes.
- Review account activity, perform account reconciliation and account analysis, and use analysis skills and math to identify discrepancies and guide follow-up.
- Coordinate with colleagues to clarify account details and keep collection activity organized. Your impact: Clear, accurate follow-up helps customers resolve balances and gives colleagues reliable account information. Requirements Required: Practical accounting knowledge, accounts receivable familiarity, accurate data entry, basic math, and clear, respectful communication are essential for managing account follow-up and records. Preferred: Experience with accounting software, account reconciliation, accounts payable, financial services, negotiation, customer service, and account analysis can strengthen your ability to resolve varied account questions and support consistent, informed collection decisions. Must be comfortable having difficult conversations and have experience with Excel. Pay: From $22.00 per hour Expected hours: 40.0 per week
Benefits:
- Casual dress
- Flexible schedule
- On-site parking Application question(s):
- Are you familiar with Excel? Work
Location:
In person
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