Dental Receptionist
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Responsibilities:
- Greet and welcome patients and families, creating a warm and friendly atmosphere.
- Schedule and confirm appointments, ensuring efficient use of the clinical team's time.
- Manage phone calls and emails, answering inquiries and providing excellent customer service.
- Communicate with referring dental offices to provide streamlined patient care.
- Provide assistance to families navigating barriers to care with a warm and patient attitude.
- Process insurance pre-determinations, claims, payments, and billing accurately.
- Maintain patient records with accuracy and confidentiality.
- Assist families in understanding treatment plans, payment options, and insurance coverage.
- Communicate with the clinical team to provide the best patient experience.
- Support a fun and engaging office environment that makes dental visits enjoyable for children and workdays enjoyable for colleagues
Qualifications:
- Previous experience in a dental reception role is a strong asset but not required.
- Experience with Tracker software is a strong asset but not required.
- Strong communication and interpersonal skills, especially when working with children and families.
- Excellent organizational and multitasking abilities.
- Attention to detail and a high level of professionalism.
- Fluency in a second language is an asset but not required.
What We Offer
- A fun, supportive, and team-oriented work environment.
- A rewarding career helping children and families have a positive dental experience.
- A beautiful, brand-new office designed for both patient comfort and staff enjoyment.
- Opportunities for professional development and growth.
- The chance to be part of an exciting new pediatric dental practice from the ground up Position Details:
- Position will start with approximately 30 hours per week with the opportunity to grow to 40 hours per week.
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Job Type
Full-time, Permanent
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Salary:
$20.00
- $24.00 per hour Additional
Requirements:
Successful candidates will be required to complete a vulnerable sector check. If you’re excited about making a difference in children’s dental care and want to be part of a growing practice, we’d love to hear from you
Job Type
Full-time Pay: $20.00-$24.00 per hour
Benefits:
- Company events
- Dental care
- On-site parking
Experience:
- Dental receptionist: 1 year (required) Language:
- Arabic (preferred) Work
Location:
In person
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