Customer Service Representative

3 days ago
West Kelowna BC, BC, Canada Postnet Full-time
Job Overview As a Customer Service Representative at PostNet, I provide friendly and efficient service to customers with a wide range of needs, including shipping, printing, and business services. I assist clients in selecting the best shipping options, preparing packages, and ensuring accurate documentation for domestic and international deliveries. I handle printing and design requests, helping customers with business cards, flyers, and other marketing materials while ensuring high-quality results and quick turnaround times. I also manage mailbox services, including receiving, sorting, and distributing mail securely. In addition, I process transactions, maintain organized records, and ensure the store remains clean and well-stocked. I focus on building strong customer relationships by addressing inquiries, resolving issues promptly, and creating a positive in-store experience. Responsibilities
- Customer service and communication
- Shipping and logistics support
- Printing and document services
- Problem-solving and conflict resolution
- Cash handling and POS systems
- Time management and multitasking Experience
- Prior experience in customer service or call center roles is preferred but not required
- Strong data entry skills with attention to detail
- Excellent communication skills, including phone etiquette and active listening This role is ideal for individuals who are passionate about delivering exceptional customer experiences, possess strong communication abilities, and thrive in a fast-paced environment.

Job Type
s: Full-time, Part-time Pay: $19.00-$20.00 per hour

Location:
- West Kelowna, BC V4T 2H8 (required) Work

Location:
In person

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