Business Intelligence Specialist
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Key Responsibilities
- Provide day-to-day administration and operational support of the Cloudera Data Lake environment.
- Monitor platform health, performance, storage utilization, workloads, and capacity.
- Investigate and resolve production incidents, service disruptions, and performance issues.
- Perform root cause analysis and implement preventative measures.
- Support patching, upgrades, maintenance activities, and platform lifecycle management.
- Troubleshoot data pipelines, batch processing jobs, reporting workloads, and integrations.
- Administer security controls, user access, authentication, authorization, and auditing processes.
- Collaborate with infrastructure, application, security, and vendor teams to resolve complex technical issues.
- Support migration, cutover, validation, and stabilization activities as workloads transition to Azure and Databricks.
- Develop and maintain operational documentation, runbooks, architecture diagrams, and support procedures.
- Deliver ongoing knowledge transfer to internal teams throughout the engagement. Required Experience
- 8+ years of experience in Data Platform Engineering, Infrastructure Support, Systems Administration, or a related technical field.
- 5+ years supporting enterprise Cloudera/Hadoop environments.
- Experience supporting large-scale, business-critical production data platforms.
- Strong background in incident management, troubleshooting, performance tuning, capacity planning, and platform operations.
- Experience supporting modernization, migration, or cloud transformation initiatives.
- Strong stakeholder communication and vendor management skills. Technical Skills Cloudera / Hadoop Ecosystem:
- Cloudera Manager, CDP/CDH
- HDFS, Hive, Impala, Spark
- Kudu, Oozie, Hue, YARN
- Ranger, Atlas, ZooKeeper
- Kafka and Sqoop Platform & Infrastructure:
- Linux Administration
- Shell Scripting, Python, SQL
- Performance Tuning & Capacity Management
- High Availability & Disaster Recovery
- Security, Access Management & Compliance Cloud & Modernization:
- Microsoft Azure
- Azure Data Lake Storage
- Azure Monitoring & Identity Services
- Databricks & Delta Lake
- Cloud Migration & Hybrid Data Platforms Preferred Qualifications
- Cloudera, Azure, or Databricks certifications.
- Experience supporting legacy platform modernization and cloud migration programs.
- ITIL, Linux Administration, or Security certifications are considered assets. Ideal Candidate You are a hands-on Cloudera expert who thrives in complex enterprise environments, enjoys solving challenging operational issues, and can balance platform support responsibilities with modernization and migration initiatives. You'll play a key role in maintaining a stable environment while helping drive the organization's cloud transformation journey.
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