Dock Supervisor
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Salary:
Salary will be based on experience Workplace address: 1792 Queensdale Ave. Ottawa, ON K1T 1J8 To apply: hiring@gls-canada.com
• Supervise the terminal's daily operations, including dock activities, shipments, routing and driver assignments.
• Coordinate loading and unloading activities to maximize productivity and reduce delays.
• Lead, motivate, and support drivers and operational staff while fostering a culture of safety, performance, and teamwork.
• Ensure compliance with company policies, health and safety standards, and hours-of-service regulations.
• Manage operational issues in real time and implement quick solutions to maintain operational continuity.
• Monitor employee hours worked and validate operational reports for management.
• Ensure the proper operation and maintenance of equipment, trailers, and trucks.
• Conduct performance reviews, provide coaching, recognize strong performance, and address disciplinary matters when required.
• Collaborate with Human Resources and Health & Safety teams on employee management, investigations, and compliance.
• Track key performance indicators (KPIs) such as on-time performance, productivity, operating costs, and safety.
• Prepare incident reports and maintain accurate operational documentation.
• Actively participate in continuous improvement initiatives to optimize processes and service quality.
• Postsecondary education in logistics, transportation, supply chain management, or a related field (considered an asset).
• 2 to 5 years of experience in transportation, logistics, or distribution.
• 1 to 2 years of team leadership or supervisory experience.
• Strong knowledge of transportation regulations, compliance requirements, and health and safety standards.
• Strong leadership, coaching, and team engagement skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Strong verbal and written communication skills. Flexibility to work according to operational needs
• A key role within a growing company
• A dynamic environment where no two days are the same
• Medical, dental, and long-term disability insurance
• RRSP program
• Annual salary review
• Corporate discounts
• Employee Assistance Program (EAP)
• Career advancement opportunities
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