Business Manager

About the Role
We are looking for someone with a sharp commercial instinct to lead business development and account management at the studio. A key part of this role is to understand each client, their ambitions, their market and what a project is truly worth, so that every proposal reflects the work we intend to make and the value it creates. You will also shape pricing, prepare negotiations and keep our projects commercially clear from the first conversation to delivery; so previous experience in pricing creative services, excellent judgement and clear, polished writing are a must. About Union Union is an independent creative studio based in Europe. We work at the intersection of culture and creative thinking, shaping brand identities, digital experiences and art direction for clients in tech, art and luxury, all produced in-house. We see design as a connective practice, a way of bringing people, ideas and disciplines into dialogue. Most of what we know we learned by doing and experimenting, and even more by sharing with others. We work with clients who care about their vision, and we build relationships to match: lasting, honest and considered. Key details
• Freelance contract, with a view to a long-term collaboration
• Remote, with occasional meetings if you’re based in Europe
• Start: as soon as possible Responsibilities
• Work alongside the founder to define our commercial direction while keeping in mind the studio’s vision and standards
• Qualify inbound leads and guide each opportunity from first conversation to signature, with attentiveness and a clear sense of fit
• Prepare proposals and quotes, and ensure contracts and payment terms remain aligned with our rates
• Prepare pricing strategy ahead of negotiations and defend the value of creative work alongside the founder
• Own client relationships after signing, keeping them updated on projects, mostly through Slack, in close contact with the team
• Build and maintain the pipeline and revenue forecast, analyse the studio’s commercial metrics and recommend next steps
• Be self-led, take initiative and bring ideas to the table Qualifications & Skills
• Native-level English; French is a strong plus
• Ideally based in the Americas; Europe also works
• 3+ years in business development or account management, including at least one role in tech (startup, agency or creative studio)
• Experience with demanding, high-expectation clients
• A track record in writing proposals and negotiating contracts
• A strong negotiator, able to articulate and defend the value of creative work
• Clear, polished writing and excellent communication with clients
• Highly organised and rigorous, at ease in a small team that keeps moving
• Honest and unafraid to ask for support when needed
• Naturally curious, with a real interest in design, art direction and visual culture Why join us
• A role with real weight, in direct contact with the founder
• Ambitious clients, mostly in the US and Europe
• A small, curious and demanding team, with room for your ideas
• Remote work, with the freedom to organise your own time
• Fees can be smoothed monthly, for a steady income through the year At Union, we believe the best work grows from curiosity and from many different paths. That idea runs through how we work, who we work with and what we share. Here, your own point of view has room.