Healthcare Operations Centre Dispatcher
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Job Type
Full-Time Join Paladin Security At Paladin Security, we believe great security starts with great people. As a Healthcare Operations Centre Dispatcher, you'll help coordinate Security Officers across multiple healthcare facilities, supporting the safety of healthcare staff, patients, and visitors. If you're organized, adaptable, and enjoy solving problems in a fast-paced environment, this is an opportunity to build your career in operations and workforce coordination. Position Details
• Schedule: Full-Time, 2-2-3 rotation.
• Shift Rotation: Rotates between three shift times:
• 6:00 AM – 6:00 PM
• 7:00 AM – 7:00 PM
• 7:00 PM – 7:00 AM
What You'll Do
• Create and maintain Security Guard schedules using winTEAM.
• Coordinate shift coverage, cancellations, and urgent staffing shortages.
• Communicate with Security Guards, Supervisors, and Management regarding scheduling changes.
• Work with the Alberta Protective Services Operations Centre to support operational needs.
• Monitor overtime and maintain accurate scheduling records.
• Provide professional customer service and remain calm under pressure. Required Qualifications
• High School Diploma or GED.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Excellent written and verbal English communication skills.
• Strong organizational, multitasking, and problem-solving abilities.
• Ability to make sound decisions in a fast-paced environment. Preferred Qualifications
• Previous scheduling, dispatch, workforce coordination, or customer service experience.
• Post-secondary education.
• Experience in healthcare, security, logistics, or emergency operations. Why Join Paladin Security?
• Great Place To Work Certified™ 2026
• Competitive pay of $18.00/hour.
• Comprehensive training and ongoing support.
• Career growth opportunities.
• Professional and collaborative work environment. Paladin Security is committed to diversity, inclusion, and providing accommodations throughout the recruitment process. Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE Apply Today If you're dependable, organized, and enjoy supporting healthcare operations, we'd love to hear from you. Apply today
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