UiPath Support
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Location:
Toronto, ON Work Model: Hybrid – 4 days onsite Job Summary: We are looking for a UiPath Support professional with strong experience in RPA production support, platform monitoring, access management, and system administration.
Key Responsibilities
• Support and provision UiPath RPA bots across Development, QA, and Production environments.
• Monitor and troubleshoot UiPath and Blue Prism platforms, logs, bot failures, and automation issues.
• Manage Active Directory (AD), ACF2, user provisioning, entitlements, and service accounts.
• Handle non-personal IDs, VMs, firewall access, and application access.
• Manage access requests and workflows through Jira, following IT policies and SDLC processes.
• Support production testing, debugging, validation, and deployment activities.
• Provide Day-2 / production support, incident tracking, troubleshooting, and L2/L3 escalations.
• Ensure automation platforms remain stable, secure, and compliant. Required
Skills:
• UiPath Support / Administration
• RPA Production Support
• UiPath & Blue Prism
• Active Directory (AD) & ACF2
• User / Access / Service Account Management
• Jira & Incident Management
• System Administration / VM / Firewall Access
• Log Monitoring & Troubleshooting
• SDLC & Production Support
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