Quality Supervisor

Company Overview Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach,

we offer
real opportunities for career success and community impact. Position Overview The Quality Supervisor at Stella-Jones is responsible for ensuring compliance with quality requirements by providing training to personnel and auditing plants and production yards in the utility pole, piling, and lumber division. This Supervisor provides oversight to ensure multiple facilities are producing materials in conformance with industry, company, and customer-specific quality standards for untreated and treated material, preservatives, and treating specifications. Additionally, the role involves interdepartmental support and interaction with customers. This is a newly created, remote role ideally based in Western Canada. The position involves significant travel (expected to be up to 75%) to various Stella-Jones manufacturing plants across Western Canada to ensure compliance with quality requirements by providing training to personnel and auditing plants and production yards. Primary Responsibilities
• Ensures corporate quality policies are adhered to at production facilities.
• Routine travel to provide onsite support at treating facilities, production yards, and distribution yards.
• Provides training related to defect awareness, product quality, and standard operating procedures.
• Provides training related to laboratory testing procedures and methods.
• Performs facility audits for conformance with corporate and industry quality requirements.
• Prepares audit reports and maintains regional quality databases.
• Assists production departments in driving product quality initiatives.
• Evaluates proficiency and knowledge of defect interpretations and quality concepts at production facilities.
• Performs troubleshooting and implements corrective actions for unforeseen quality issues.
• Assists with the implementation of continuous process improvements.
• Manages special quality projects as assigned.
• Assists in assay work and the disposition of aged pole inventory at distribution yards.
• Reviews laboratory operations and testing procedures at the facility level.
• Ensures all preservative concentrations in work solutions are monitored regularly to verify compliance with company and industry standards.
• Verifies laboratory instrument calibrations are up to date and conform to industry standards.
• Maintains accurate records of all training, audits, field/laboratory analyses, correspondence, specifications, and research.
• Assures a high level of communication regarding progress and conformance; works closely with independent, government, and company inspectors, as well as corporate management.
• Partners with Plant Managers to provide actionable data to optimize quality control objectives.
• Completes required daily, weekly, and monthly reporting to leadership regarding training, auditing, and compliance results. Qualifications Required:
• Three (3) or more years of experience in wood products, quality assurance/control, or a closely related field.
• High School Diploma or GED.
• Valid Driver’s Licence and willingness to travel up to 75% across Western Canada. Preferred:
• Associate or Bachelor’s degree in Wood Science, Forestry, Chemistry, Engineering, or a related discipline.
• Prior management or supervisory leadership experience. Knowledge, Skills and Abilities
• Knowledge of wood science, industrial wood preservation/treating processes, and continuous improvement concepts.
• Excellent computer skills and proficiency with business software.
• Ability to prioritize workloads, manage multiple projects, and adapt quickly in dynamic environments.
• Strong analytical, problem-solving, and troubleshooting skills.
• Demonstrated proficiency in oral and written communication, with the ability to write routine reports and speak effectively before plant teams, leadership, and external customers.
• Strong interpersonal skills and the ability to work collaboratively across diverse team environments.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to apply mathematical concepts (probability, statistical inference, ratios, percentages, proportions, and basic geometry/trigonometry) to practical industrial situations. Employee Benefits & Incentives As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:
• Extended health and dental coverage
• Life insurance and Accidental Death & Dismemberment (AD&D)
• Short-Term and Long-Term Disability coverage
• Competitive compensation
• Annual Bonus Program
• Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
• Company Share Purchase Program with 25% Company match
• Career advancement opportunities across North America Equal Opportunity Employer Stella-Jones is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.