Medical Office Assistant
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• Strong phone etiquette and patient-facing communication skills, including clear, courteous, and professional interactions.
• Proficiency in appointment scheduling and coordination using electronic medical record (EMR) or practice management systems.
• Working knowledge of medical terminology to support accurate documentation and effective communication with clinical staff.
• Experience with insurance verification or payment confirmation processes and basic understanding of billing workflows.
• Administrative assistance skills, including data entry, filing, scanning, and maintaining organized patient records.
• High level of attention to detail, time management, and ability to prioritize tasks in a busy medical office environment.
• Comfort with hybrid work, including the responsible use of secure systems when working from home.
• Proficiency with standard office software (e.g., email, word processing, spreadsheets) and willingness to learn clinic-specific tools.
• Demonstrated commitment to confidentiality, patient privacy, and adherence to healthcare regulations.
• Previous experience in a medical or healthcare office setting is an asset; relevant certificate or diploma in medical office administration is preferred.
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