Customer Service Representative
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- Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned call centre where exceptional training and tools set you up for long-term career success. Full-Time Hours: Monday
- Friday, 9:30 AM to 6 PM. Why Customer Service at Uline?
• Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support at our call centre.
• Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing call centre.
• Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs. Position Responsibilities
• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering. Minimum Requirements
• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you
• Bilingual (English / French)
- fluent in both verbal and written forms. Benefits
• Company-paid extended health coverage and RRSP with 6% employer match that starts day one
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education. Employee Perks
• On-site café, outdoor patio and first-class fitness center.
• Monthly employee-appreciation events.
• Opportunities for community involvement.
• Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All positions are on-site. Uline is an Equal Opportunity Employer #LI-AS1 #LI-TOR001 (#IN-TORCS2) #ZR-TORCS Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more
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