Senior Store Technical Service Representative
2 days ago
Calgary, Alberta, Canada
Best Buy Canada
Full-time
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You’ll love it here We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.
Join us and grow your career with our retail team as a senior store technical service representative.
What you’ll do as a senior store technical service representative:
• Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services team
• Create an amazing customer experience
• Assist customers with computer setup, diagnostics, and repairs
• Share your passion for tech and your product knowledge
• Cultivate an inclusive team and learning culture What we’re looking for:
• Enthusiasm to support and assist our customers
• 2+ years’ retail experience
• 1+ year’s technical customer service experience
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills Why you’ll love it here:
• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications Join our amazing team We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (team lead). 901 17th Avenue SW, Calgary, AB T2T 0A4 This posting is for a vacancy.
• Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services team
• Create an amazing customer experience
• Assist customers with computer setup, diagnostics, and repairs
• Share your passion for tech and your product knowledge
• Cultivate an inclusive team and learning culture What we’re looking for:
• Enthusiasm to support and assist our customers
• 2+ years’ retail experience
• 1+ year’s technical customer service experience
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills Why you’ll love it here:
• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications Join our amazing team We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (team lead). 901 17th Avenue SW, Calgary, AB T2T 0A4 This posting is for a vacancy.