Customer Service Representative

3 days ago
Winnipeg, Manitoba, Canada The Dufresne Group Part-time
At Dufresne, our goal is to create destinations for life’s most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and strong community relationships is what sets us apart If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Dufresne team. Dufresne Furniture and Appliances is currently seeking a Part Time, Customer Service Representative for our Winnipeg store located at 880 Nairn Avenue. As a Customer Service Representative, you will support our guests in store and through the after sales experience. Dufresne Furniture and Appliances is committed to investing in our team members;

we offer
• Market competitive wages;
• Career growth and continuous development;
• Respectful working environment with strong company values;
• World class training programs within sales, leadership and more;
• To work at one of Canada’s Best Managed Companies. As a Customer Service Representative, you will:
• Ensure excellent customer service by responding to our guests’ needs consistent with company standards, culture, and business practices.
• Ensure efficiency and accuracy in relation to:
• guest orders
• guest inquiries (in person/on phone)
• cash and financial management
• Always keeps the customers’ best interest in mind. As a successful candidate you will have the following:
• High school diploma
• 1 year of experience in a customer service or hospitality environment
• Demonstrated working knowledge of MS Office products.
• Ability to work retail hours (days/evenings and weekends required)
• Excellent communication and interpersonal skills
• Ability to handle difficult situations diplomatically and professionally

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