Crafter
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- Assembles cake and balloon orders according to guest specifications for the given celebration and follows NbC cake decorating and presentation standards with precision.
- Prioritizes workload according to schedule to ensure all orders are completed at the appropriate pick-up or delivery time, and crafts all orders for walk-in guests.
- Prepares cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands.
- Monitors inventory of cake-crafting supplies and notifies management when replenishment is required.
- Evaluates frosted and decorated cakes to ensure NbC standards are met and notifies management of any quality control issues.
- Cleans sanitizes and restocks the workstation and ensures all crafting tools are sufficiently prepared for the next shift.
- Supports the Guest Service Representative in assisting walk-in guests and answering the telephone as needed.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
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Servant’s Heart
- Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
- Keeps the good of the team or guest ahead of personal interests or gain.
- Displays humility and empathy in interactions with others.
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Spirit of a Champion
- Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
- Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a strong sense of urgency and adheres to NbC brand standards.
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Genuine Connections
- Projects warmth, enthusiasm, and optimism that attracts others.
- Builds positive, productive relationships with all team members.
- Listens actively and communicates openly, clearly and respectfully.
- Can understand written and oral directions, interpret instructional documents such as order tickets, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.
- Has the capacity to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands, and fingers, and can stand for extended periods of time.
- Can evaluate products, processes, information, and surroundings to determine compliance with standards.
- Has the ability to manage multiple tasks simultaneously while maintaining meticulous attention to detail.
- Is diligent, organized and self-motivated, with the ability to prioritize workload independently.
- Demonstrates strong interpersonal skills, with the ability to provide superior guest service when required.
- Can pay strict attention to timing and work on a tight, fast-paced schedule.
- Possesses the discipline to strictly adhere to health and safety practices and work environment standards.
- While no formal education or work experience is required, previous guest service or support experience at a bakery, restaurant or retail store is a plus.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family
Click here to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
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