Grocery Supervisor Trainee

The Opportunity

Reporting to the Department Manager (or his/her delegate), the Grocery Supervisor is responsible for supporting the Department Manager and his/her delegate in providing guidance, supervision and sets a good example for Store Associates to follow.

You Will

• Conduct quality control during receiving, manage inventory and product quality for all products (grocery, cooler & frozen goods),ï¼
• follow FIFO concept; ensure full display of various grocery productsï¼
• Provide guidance and supervision to Grocery Associates; assist department manager to train department staffï¼
• Follow procedures to process expired products and manage shrinkageï¼
• Greet customers by providing good customer service with a smile in a friendly mannerï¼
• Assist customers in selecting grocery products and provide recommendations to them, as requiredï¼
• Ensure workplace cleanliness. Washing & maintained work tools & ensure that they are clean and well-kept.ï¼
• Handle customers' complaints, build rapport with customers by providing good smile, eye contact and attention to themï¼
• Lead by example by performing duties of Grocery Associates as requiredï¼
• Familiar with the location of various grocery items; be updated with all promotional activities within the Grocery Department.ï¼
• Perform any other duties as assigned by the superiorï¼
• You will needï¼
• Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidaysï¼
• Be prepared to stand long time and to hands on dealing with products and lifting products of 40 pounds on a regular basisï¼
• Be prepared to work in low temperature environment (0-4 â) and/or in freezing environment (-18 â) occasionallyï¼
• Demonstrate job commitment, accountable, reliable. A good team player, able to collaborate with and assist other colleaguesï¼
• Good organization, and problem-solving skillsï¼
• Possess great interpersonal and customer service skillsï¼
• Possess a positive, proactive, self-motivated work attitudeï¼
• Good attendance record, comply with company's rules and regulationsï¼
• Possess basic computer skills in MS Officeï¼
• Have a good understanding of tools & equipment relevant to the job and know how to interpret labels of merchandisesï¼
• Able to communicate in English and Chinese is an asset (Cantonese&/or Mandarin)ï¼
• Possess knowledge in workplace health & safetyï¼
• 2 years and/or above relevant experienceï¼
• This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.ï¼

Benefits

• Extended health/dental/vision careï¼
• Life/AD&D insuranceï¼
• Paid vacation, sick, marriage, bereavement leavesï¼
• 10% in-store staff purchase discountï¼
• Subsidized staff mealï¼

Shift

Shift work is required, including weekdays, weekends, and statutory holidays

Safety Statement

Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.