Chick-fil-A Kitchener Operations Supervisor
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At Chick-fil-A, Supervisors are responsible for embodying the Vision & Values of Chick-fil-A Kitchener by leading through example and ensuring excellence in hospitality and operations. We are looking for driven, critical thinker leaders who are passionate about working as a team and developing systems to improve our day-to-day operations.
Applicant must be willing to learn all positions in the Front of House/Back of House before stepping into leadership responsibilities. Applicant must have previous management experience.
REQUIRED TRAITS:
- Demonstrates a sincere passion for hospitality.
- Consistently communicates with honour, dignity, and respect to all areas of the business.
- Identifies & initiates solutions for operational needs in the Front of House
- Effectively coaches Team Members and Leaders in ways which they can improve.
- Has a willingness to receive and apply constructive feedback
JOB DESCRIPTION:
As a Supervisor, you will be responsible but not limited to the following duties:
- Embody our Vision & Values
- Set team goals, share the score visually and celebrate the wins
- Communicate effectively, share ideas, and take a positive approach to all situations.
- Create a LEAN & SAFE culture and mindset
- Hold Team Members accountable to all policy standards, ex) timeliness, grooming, cell phones, uniforms etc.
- Train and develop Team Members in all areas and systems.
- Protect the customer experience by ensuring packaging, food presentation and quality meets or exceeds Chick-fil-A standards
- Maintain a culture of Food Safety and Safety & Security
- Work in Operations during peak hours to assist the team and build unity
- Ensure good stewardship of facilities through proper training in cleaning & care of equipment
- Solve problems in a timely manner
- Strictly adheres to all Company policies and procedures.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
HOURS OF OPERATION:
Monday to Saturday: 10:30 AM to 10:00 PM
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