eDiscovery program manager
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Location: Toronto, ON (Onsite)
Duration: 12 + Months
Required Qualifications:
Experience & Background
- 5+ years in eDiscovery, legal operations, audit, compliance or risk management support roles
- Proven ability to execute multi-stakeholder initiatives with competing priorities and tight deadlines
- Demonstrated experience project managing large-scale departmental initiatives, including audit remediation projects with documented control implementation and evidence gathering in a regulated industry
Technical & Systems Knowledge
- Familiarity with end-to-end EDRM matter lifecycle management
- Familiarity with eDiscovery platforms, legal hold tools, and case management systems
- Working knowledge of logical access controls and identity/privilege access management concepts
- Ability to work with data quality issues, reconciliation processes, and audit trail requirements
- Experience gathering, organizing, and maintaining audit evidence and sustainability documentation
Audit & Compliance Mindset
- Detail-oriented with ability to document control procedures and assemble audit evidence
- Experience interpreting compliance standards and translating requirements into documented operational controls
Stakeholder Management Skills
- Excellent written and oral communication
- Demonstrated ability to influence without direct authority
- Strong project management discipline: planning, tracking, escalating, sustaining momentum
Preferred Qualifications
- Previous experience in eDiscovery operations
- Familiarity with Client governance frameworks
- Hands-on experience with access reviews and data lifecycle management
- Project management certification
- Experience preparing control documentation and sustainability evidence for audit review
What Success Looks Like
- All remediation action plans executed with documented control implementations
- Comprehensive control documentation created and maintained for each remediation initiative
- Complete sustainability evidence packages prepared and organized for audit follow-up testing
- Operations team trained on new controls and process documentation
Mindlance is an equal opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. “We use AI in our Hiring processes”
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