Network Administrator
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MISSISSAUGA,
ONTARIO L4Z 0C5
Canada
We have a business internet service at the site. Below is a picture of the modem. What we need is someone to log into the modem and set up rules to allow our access control panel to talk over the internet.
Schedule: ASAP
Scope of Work: Configure the firewall to solve this issue:
"We have installed Access Control at the site, but need someone to assist with setting up the firewall rules / port forwarding. We need to set up our access control panel to
talk over the raw internet, and something is blocking it from going out. We have a business internet service at the site. Below is a picture of the modem. What we need is someone to log into the modem and set up rules to allow our access control panel to talk over the internet. "
Possible issues:
1. The access panel just needs its IP address changed to sit on the internal network in accordance to the IP you use to access the modem.
- IP (static not the same exact IP or Public IP the modem uses)
- DNS
- SUBNET
- GATEWAY
2. If ports are configurable on the modem, it may need to be reset to default.
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