SALES ASSOCIATE
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At NorthernReflections, Ricki's, and Cleo , we are united by a shared vision: toinspire and empower women through fashion that fits their lives. With a proudlegacy in Canadian retail, we bring together decades of expertise, a passionateteam, and a commitment to delivering exceptional style, quality, and service.
Aspart of our growing organization, you'll join a collaborative and dynamic teamthat values innovation, customer connection, and the power of great fashion. Whether it's timeless comfort, polished workwear, or versatile style, each ofour brands plays a unique role in serving women across generations.
Reporting to the Store Manager, as a Sales Associate, you will be responsible fordelivering an exceptional customer shopping experience and building meaningfulcustomer relationships.
Key Responsibilities:
- Provide outstanding customer service by following our customer service program
- Meetor exceed daily personal sales goals and key performance indicators (KPIs).
- Promotethe brand through strong product knowledge and by representing company values.
- Buildcustomer loyalty by introducing and encouraging enrollment in our loyaltyprogram.
- Performpoint of sale transactions quickly and accurately
- Maintainvisual merchandising standards, including store layouts, housekeeping, andvisual displays.
- Ensurethe store environment is clean, safe, and appealing.
- Supportcoworkers through collaboration, knowledge sharing, and teamwork.
- Followall company directives, initiatives, and loss prevention procedures.
- Communicateopenly, respectfully, and courteously with store team and customers.
- Contributeto a positive, inclusive, and values-driven work environment.
- Performother duties as assigned to support overall store success.
Experience& Qualifications:
- Previousretail or customer service experience is an asset, but not required
- Passionfor fashion, retail, and creating great customer experiences
- Strongcommunication and interpersonal skills
- Abilityto work effectively in a fast-paced, team-oriented environment
- Strongorganizational and time management skills
- Mustbe able to stand for extended periods of time, climb a ladder and to move andhandle boxes of merchandise (weighing up to 30 pounds) and fixtures throughoutthe store
- Flexibleavailability including days, evenings, weekends, and holidays
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