Retail New Accounts Operations Intern

20 hours ago

Alton, Nova Scotia, Canada Manulife Full-time

Support Retail New Accounts at Manulife in a hybrid internship focused on application review, account opening, and accurate operational records.

The Canadian Operations Management Intern supports a high-volume team during RRSP season and growing advisor referrals. You will help deliver smooth onboarding experiences by following procedures, monitoring workflows, and maintaining information in internal systems. The work also includes collaboration with internal business partners and participation in training.

Key Responsibilities:

  • Review new account applications and supporting documentation
  • Support account opening using established operational procedures
  • Monitor workflow queues and service level commitments
  • Follow up on outstanding administrative requirements
  • Research discrepancies and escalate complex issues

Requirements:

  • Interest in Canadian operations management and account onboarding
  • Ability to follow established procedures and operational guidelines
  • Accuracy when reviewing applications and maintaining records
  • Willingness to participate in training and process improvement
  • Ability to support Advisors, customers, and internal partners

Develop operations experience through application review, workflow monitoring, account opening, and service support at Manulife.